Information meeting on April 21 for summer 2021

Information meeting on April 21 for summer 2021

Jönköping municipality invites you to an information meeting to prepare for the summer of 2021 together with you.
It is expected that many people will visit Gränna and Visingsö again this year. The municipality wants to inform and support you
traders on regulatory and policy issues in the context of the pandemic to make it easy to do business.
right for the coming season.

On Wednesday, April 21 at 18:00 we will meet digitally. You can say YES to the meeting by sending an email to sofie.frisk@jonkoping.se. She then sends over
a link for you to connect to.

Agenda:

  • The County Administrative Board and Environment & Health provide information on current regulations and guidelines and answer your questions.
  • The technical office will be there to provide information and answer questions about ferry traffic, the port, etc.
  • Other questions!

Welcome!

Do you have loyal customers?

Do you have loyal customers?

5 simple steps to reduce infidelity

The key to successful sales over time is understanding what the customer wants. Today, tomorrow and the day after.

The management company Brick Management describes in a very simple way what is required to increase customer satisfaction and thus reduce the risk of the customer choosing another supplier:

  • Pay attention – if you don’t keep up with what the customer really thinks and feels, you risk being passed over for someone else who better meets your needs and requirements.
  • You are replaceable – nowadays it is much easier to replace a supplier as the choice has increased in almost all areas. If you don’t continuously adapt your offer, you risk losing business to other more agile suppliers.
  • Digitalization creates accessibility but also distance – the key lies in combining advanced digitalization with personal contact.
  • Surveys don’t tell the whole story – instead of conducting customer surveys on whether the customer was satisfied or not with a particular service or product, have the courage to ask customers what they really think of you as a supplier and what would make the customer choose another supplier.
  • Needs change over time – as a supplier you need to be aware of trends and innovative solutions and be proactive.

It is said that a dissatisfied customer talks about you with 20 other people, a satisfied customer with five. It is therefore quite costly not to satisfy customers and meet their expectations. Which really should be quite simple, if you know what the customer really wants.

Read the full article here>>